FAQ

FAQ - The famous frequently asked questions. Here you will find all the information needed about how it works!

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The famous frequently asked questions about Croatia.

When is the best time stay at Villas Croatia?

The best time to spend holiday in Croatia is from spring to autumn (Holiday season starts after Easter till the middle of October). Climate in Croatia is mild and sea temperatures are suitable for swimming from the middle of May till the middle of October. Winter time is also nice time to visit Croatia if you enjoy in colder weather and sea bathing is not your favorite activity.

What are the differences in between Istrian and Dalmatian Villas?

Land of Croatia is a beautiful and diversfull.Magical Istria is a wonderful peninsula offering great landscapes and the greatest gourmet food to its guests. The Istrian villas are mainly Countryside villas with or without swimming pool situated on larger piece of private land. Surrounded in greenery Istrian villas offer relaxing holiday in natural environment and away from tourist crowds. However in and half hour or hour of driving distance you can visit many historical centers and have a bath in Adriatic Sea.

On the other hand Dalmatian Villas are located in southern Croatia spreading from Zadar to Dubrovnik. Villas in Dalmatia is situated mainly on exquisite places, near the beaches or on the top of the hills offering amazing panoramic and sea views. Some of them are with pools and some of them offer only garden. Dalmatian coast and islands are great holiday destination for it's variety in nature scenery, crystal clear sea and Mediterranean heritage reflecting in tradition, culture and nourishment.

What us security deposit?

Security deposit is an amount that must be paid in cash upon arrival to one of Villas Croatia. This amount is held by the owner, till the last day of your holiday. On you departure day the owner will check if there are damages in villa. If there are no damages the villa owner will return security deposit to you. If you have made some damages then the Security deposit will be held in order to compensate for damage. If the damage exceeds the security deposit amount you are obligated to make payment for the difference.

Can we bring pets?

In some of our villa pets are allowed. This information is available in facilities tab, but is the best to ask our Customer team before reservation. You will be notified about all conditions for your pet’s acceptance in Villas Croatia.

Can I order additional services at villa?

Additional services like: transfers from and to airport, concierge, private chef, extra cleaning, private massage, tailor made excursions and many others are available at Villas Croatia. If you have need for any additional service please make request when making reservations.

Possibility of Internet access in Villas Croatia?

Most of the villas have Internet access free of charge. In description of the villa you can found out if the Internet access is available in the villa.

Who take care for pool and garden?

Pool and garden are maintained by the owner. If the villa garden has plants that need to be watered more often, the owner will ask you when the convenient time to come to the garden is. The same goes for pool cleaning.

What to do if I have complaint?

If you think that the villa is not as it should be, please take a photo at the spot, and call the owner and our Customer team. Maximum efforts would be undertaken to make everything as it should be. For additional info, please read our general conditions and terms.

Can I rent Croatian villa for few months period?

Longer renting periods is possible in every villa upon agreement. Please note that if you would like to make longer reservation, to do reservation as soon as possible because our villa rents our very fast. If you can not find villa you need at our website, please contact us.

 
 
 

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